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Privacy Policy

Who is Processing Your Personal Data? RH International Ltd (United Kingdom)(“ RH”, "RHI", “we”, ”us”, “our”) is the registered owner of these prize draw service websites and owns all rights, including the sites respective IP, copyrights and trademarks. We are registered with the ICO office (The Information Commissioner's Office in the United Kingdom) as a Data Controller and Data Processor under the Trading Name RH International Ltd, with Registration Number ZA061962. This privacy policy applies to the following websites owned and operated by us (collectively to be called " the sites "):

win99.co.uk

Our Commitment to Protecting Your Personal Data. RH is committed to protecting your data. We collect your personal data to help us understand your needs and guides the way in which we interact and communicate with you about ours, and our trusted third parties (subject to your consent) products and services. We ensure policies and procedures are in place to protect the data you provide when registering to our sites, and we process it in order to provide you with the services you have requested or, where you have given us your permission to do so, to send you information that we think you'll find interesting, and thereafter when we store your data on our secure servers. We work within the guidelines and advice provided by and made available by the Information Commissioner's Office, the regulator of the Data Protection Act 1998 and abide by the ICO’s requirements.

We seek to fully comply with the Data Protection Act 1998, the Privacy and Electronic Communications (EC Directive) Regulations 2003, the Electronic EU Regulations 2011 and the EU General Data Protection Regulations (GDPR). If you wish to find out more, please visit https://ico.org.uk/.

Purpose of this Privacy Policy. This Policy sets out how we manage, use and protect your personal data collected while using our sites.

We will only use or share your personal data in a manner that is in accordance with this Privacy Policy, and as stated within the registration opt-in definition, and only where we have obtained your prior active consent. Consent is obtained using clear and specific statements that are prominently displayed as part of the registration process on the sites.

RH has 3 main business purposes for Processing Your Personal Data;

To manage the participation of the registered individual in draws and/or promotions organized by us;

To meet the purposes of funding our free websites. The commercial use of our competition website prizes are mainly funded by advertising and through the sending of commercial communications of named third parties, the carrying out of branded surveys, market and/or product/item reviews etc. To this end, it is necessary to submit the data of a consumer that registers on our site (“registered individual”) to standardization, filtering and verification. The categories and methods of marketing communication which the registered individual’s may receive will be determined, subject to their active consent. All Companies and Partners are listed on our site (except for our branded surveys, which would rely on your explicit consent prior to agreeing to your details being shared), prior to registering.

To communicate, (via email, telephone or the chosen contact method) the data of interest to our selected companies and trusted partners (“named third party companies”). Advertising will be sent by these named third party companies, subject to explicit, active consent by the registered individual prior to signing up or registering to our websites.

We will only minimize the data and process only where it is adequate relevant and limited to what is necessary in relation to the purposes stated above, in accordance with Art. 5 (1), (c) of the GDPR;

Our Legitimization for Processing Your Personal Data. Our legitimate interest basis for obtaining and processing of your data is to manage your (as the registered individual) participation in our draws, promotions and/or device testing campaigns on our owned sites – such as maintaining your registration to our site and to improve and personalise our site to you, and this could be where we may market directly to you, about other relevant offers that may be of interest to you and to determine whether any of our trusted Partners we work with may have services, products and offers that may be of interest to you based on your preferences and also where appropriate, relevant (and with consent) communicate your data to our trusted Partners. You may object to this processing at any time by emailing us: compliancemanager@rhi-ltd.co.uk

Collection and Use of Your personal data. We collect your details when you register or visit on one of our websites; subscribe to our service; correspond with us by phone, e-mail or otherwise. ‘personal data’ or ‘personal data’ means the information you provide during the registration process and any information you provide when entering prize draws, quizzes, surveys or competitions. Registration is required to participate in any of the branded surveys on the site, however merely browsing does not require registration.

The categories of personal data we may collect from you upon registration of via visiting our website would be including but not limited to your name, your title, your date of birth, your contact information, including phone numbers, demographic information, your address and postcode, your IP address, your preferences with telephone preference service, your energy provider, your telephone provider or other online identifiers such as Cookies

Use of Your Personal Data. We use your personal data collected via the RH sites to

Provide you with information about the products and services we offer

Provide you with a more personalised service

Conduct market research

Run prize draws and promotions

Pass on your details to selected Companies and Trusted Partners which provide you with other offers and promotions of interest to you.

For analysis purposes or to build data products. In these instances, the information is aggregated and wherever possible anonymised in line with the ICO's code of practice. Again, these products are of a marketing nature.

We may process your personal data ourselves or through data processors that will process data on our behalf (we retail full responsibility) for ensuring the data processor complies with this policy and all current data protection regulations).

Depending on the consents that you set up at the time of registration and what personal data we hold about you, we may pass your personal data to Site Sponsors, Brand Partners or Data Partners (collectively “third parties”) who may contact you by post and telephone for direct marketing purposes.

Telephone data will only be released to third parties where you have given your positive consent (usually at the time of registration) allowing you to fully understand your registration preferences.

You can change or update your communication preferences at any time by sending us an email at updatepref@rhi-ltd.co.uk

Telephone data will only be released to carefully selected partners where it has been TPS’d (see ‘Opting Out’ below). Note: if you request a call from one of our sponsors or brand partners this will override the TPS.

We will only store your data in accordance with our Data Retention Policy.

For more information on how your Data is passed on when participating in a Branded Survey.

To enhance the services we provide, we aim to match your profile to third companies that we determine from analysis, that will have goods or services that would be of interest to you. It makes sense for us to ensure that you only receive offers that are relevant to you and fit within the context of your lifestyle and available purchasing power. For example, if you have provided your car insurance renewal data and have consented for third parties to contact you about one month before your renewal date, we will work with third party brand partners to send you a car insurance quote tailored to your needs – thus saving you time researching the entire market.

The data that we provide our third parties may be added to the information that they already hold about you. So, a car insurance company will check whether you have been a customer of theirs before. This is to ensure that they provide the right types of products, services and pricing to you.

When first contacting you, they always will seek your appropriate opt in and consent.

Data sharing in this way allows them to contact you in their own name about their products, services, promotions, offers and competitions, and/or to update their records for fraud prevention, debt tracing and anti-money laundering purposes.

We will share your data with the Marketing Services Providers listed below, who will use it to create products and services to help organisations better understand the likely characteristics of their customer’s characteristics and communicate with them more effectively, and enhance find others like them across a range of marketing channels. This may mean that you receive advertising that is more relevant to you via direct mail or when you visit a website.

We do not knowingly, deliberately or aim to, collect personal data from children under the age of 18, either for registration or for marketing purposes. Our sites all ensure that a ‘You Must Be 18+ To Enter’ disclaimer is included in the registration section.

Our trusted Partners, both sponsors of the site and particular surveys, may wish to contact you based on your profile, but will only do so subject to your consent and preferences. They operate within the following industry sectors:

Automotive, Charity, Education, Gaming, Leisure, Investments, Loans, Credit Cards, All type of Insurances including Life, Home Improvements, Private Medical Insurance, Appliances Warranty, Boilers, Politics, Health/Mobility, Wills, Funeral Plans, Mail Order, Market Research, Media, Retail, Telecoms, Toiletries/Cosmetics, Travel and Utilities. From time to time we also supply our data to these sectors via agencies/brokers; we ensure that these agencies/brokers are reputable firms.

Marketing Service Providers are companies who collect data from Data Controllers, such as ourselves, and help their clients tailor products and services which best suit your needs. They may also use your data for fraud prevention. The Marketing Services Providers we work with are strictly limited to only those organisations we have completed checks on and who will process your data in strict compliance with all laws, regulations and guidance with regard to Data Protection. We will share your data under strict licence terms with the Marketing Services Providers listed below, who like us, will use it to create products and services to help organisations better understand the likely characteristics of their customers; communicate with them more effectively; and find others like them across a range of marketing channels. Our Marketing Service Providers include:

Carphone Warehouse,Utilites,Boost Energy,British Gas,BT Plc,E Gas and Electricity,Eco Energy,Economy Energy,EDF Energy,EON,First Utility,Flow Energy,Greenstar Energy,Nabuh, Neptis Media,NPower,o2,Octopus Energy,OVO Energy,Scottish Power,Simplify Digital,Sky,Southern Electric,Spark Energy,SSE,Together Energy,Toto Energy,U Switch,UK Carbon Care,Utilita,ABC Inc,Brandswear,CFSS,Claims Helpdesk,Claims Helpline,AIA Ltd,Intercession Solutions Ltd,JML, We fight any Claims Ltd,Landmark Law,Lepus Marketing,LFS Claims,Lito Marketing,Mager Marketing,Medassist,MJL Focus,MRMSL,Richardson Mail,Romada Claims Services,The Central Claims Group Ltd,UK Life Protect,Family First Direct Ltd,Quote My Life Ltd,Secure Your Family Ltd,Secure Family Ltd,CLC World Resorts & Hotels,Ant Marketing,At Impact,Carpeo,CC33,Census,Convergys,Datablazers,EC Outsourcing,First Contact,Home Lead Gen,Inspired Outsourcing,Intelling,Neptis Group,Resq,S2S,Sitel,Utilita Telesales,Voice Marketing,Alchemy,All About Response,Benchmark Leads,Data Blazers,Data Giant,Datababy,DM Response,Evolution DM,FGT,GMXperts,Greenbutton London,Halo,Intec Data Group,Sea Wave Media,Invive,Lad Media,Lead 365,Lead Labs,Liquid 11,Lloyd James,Market Genius,Marketing Lists,Marketing Source,Media Bowl,Media Lab,Media Octopus,Mighty Marketing Group,Mixxit Media,Mokrynski International,My Offers,Odin Group,Orca Media,Perfect Ingenuity,Planit,TPL Media Ltd,Tele Performance Ltd,C&C Communications Ltd,Fuse Lead Marketing Ltd,Viva La Voucher Ltd, PMDSC,Rendham,Response 1,SAJ Media,Straight Forward Media,The Ark,UK Datahouse,Vigeo Marketing,Lucid Media Ltd, Home Appliance TVcare Ltd, Home Shield Direct Ltd,Choose Leads Ltd,Service Box,Mortgage Advice Services, Financial Bureau Ltd, The Mortgage Bureau Ltd, Aura Media Group Limited,Sparx Energy,Repair & Assure,Usay Compare,Price Engines,Zanussi Boilers,Home Appliance Support,Service Monkey Limited,Generating Marketing Solutions,ESB Energy.

You are in Control. You may choose to restrict the collection or use of your personal data in the following ways

Our website forms will always have an unticked box for third party telephone marketing, which you can optionally select upon registration so that your personal data can be passed on to our third parties for direct marketing purposes. Our website forms will always have an unticked box for offer base email marketing, which you can optionally select upon registration so that RH can send you emails from selected companies (listed at collection) for direct marketing purposes.

You can control the channels of which you receive marketing, whether by phone, SMS by selecting the appropriate unticked box in our website forms, which determine the method by which you wish to be contacted;

Where consent has been previous obtained to us or our trusted partners to using your personal data for direct marketing purposes, you can change your mind at any time by sending us an email at updatepref@rhi-ltd.co.uk

Your Rights

You have the right to:

obtain access to your personal data;

receive information about us and the purposes for which we process your personal data;

prevent processing which may cause you damage or distress;

object to direct marketing and select the contact channels by which we market

object to purely automated decision-making in certain cases;

you have the right to seek compensation through the civil courts for a breach of a data controller’s obligations;

ask us to correct any errors and/or delete the information we hold ;

Be forgotten by requesting all personal data collected from you, by us, be deleted completely from our database, systems and servers*;

opt out of any further contact by us or selected brand partners or sponsors;

Be notified in the event of a data breach, where data lost or stolen involves your personal data; and

Write to, report, or complain to your relevant supervisory authority, depending on your EU Member State (example, for UK data subjects, it is the ICO).

If you would like to amend/delete details or contact us in relation to the above, please contact using the ‘Contact Us’ page.

(*) We may reserve the right to retain personal data where a reasonable expectation exists in order to fulfill an obligation. This may include suppression, ie. to “block” future communications received by request of the data subject, a regulatory authority or by law. In this event, the data subject will be informed accordingly of our reliance on this expectation(s).

Your 'Registration Details' (and other details depending on which activities you chose to participate in on the Site) will be shared, by way of either single or multiple use data licenses, with selected Data Partners who may then contact you by email, telephone or post depending on the consents that you supplied us at the time of registration or subsequently.

We usually only permit Data Partners to use these details to contact you for a pre-specified limited period And they, like us, are obliged to comply with all relevant data protection requirements regarding their holding and use of these details including screening (according to the method used to contact you) against the Telephone Preference Service (TPS) and Mailing Preference Service (MPS) prior to use. Your IP address will not be shared with our Data Partners unless you participate in their Branded Survey.

Participating Data Partners may also use your personal data for the purposes of fraud prevention, e.g.: anti-money-laundering and debt tracing according to their privacy policies.

The brand names that we use for telephone surveys include: Saving Experts, Life Today, VALS, Har Energy, Stay Healthy.

If you take part in a branded Survey on the site, then we will, in addition to the Registration Details referred to above, provide the Survey Sponsor (who will be clearly named) with your personal data as follows ('Survey Details'):

IP address (the unique numbers that identify the computer you are using to participate in the Survey)

Your responses to the Survey and date of response and any other information specific to the Survey that you are asked to provide

Cookies captured from your use of the Site generally and in completing the Survey.

The Survey Sponsor will use your responses and the Registration Details to identify what future competitions, surveys, offers, and information about their products and services you may be interested in, and to contact you by the methods referred to above. We do not place a specific timeframe on their use of the Registration and Survey Details

Please note as part of the registration process and completing the branding surveys and giving your consent you are agreeing to be contacted by the companies running the Branded Surveys by the different methods including by telephone. This will take preference over any registration that you may have with the TPS (Telephone Preference Service) of the number you have provided to us or updated with us. It is always your choice as to whether you want to receive such calls, so if you are registered with the Telephone Preference Service and decide you no longer wish to hear from RH, you can leave the RH Scheme at any time.

If you no longer wish to hear from any of the companies running the Surveys who have received your personal data, you will need to contact each of them directly to request this. This also applies to any other preference service you may have registered with such as the Mailing Preference Service.

All prize draws on the Site will be clearly marked as either being sponsored by us or a named third-party sponsor ('Competition Sponsor'). Your Registration Details, that you submit when entering the competition will be used to administer the competition and as follows:

If you enter a prize draw which is sponsored by us, this personal data may be, subject to your consent, shared with our Data Partners.

Some prize draws have additional provisions for how your personal data is used. Please ensure you read the particular terms and conditions for each prize draw before taking part in that prize draw.

You have the option of Opting In or Out of receiving marketing communications from ourselves and our various partners at any time - including at registration by choosing the To enter without receiving marketing messages.

When registering your details, you will be required to actively opt in to;

receive offers and updates by telephone and post from selected third party companies which we believe will be of interest.

Agree that our trusted partners may contact you with more interesting offers by telephone

Acknowledge that you have read, understood and agreed to our terms prior to registration.

RH will always remain transparent in disclosing how we intend to process your data, and where your data may be passed on, subject to your consent and preferences upon registration. All companies and partners we work with will be named, and the categories in which they operate in will be made available to you. These opt-ins are optional and only when you put a tick in the box will you consent to receive additional marketing communication.

By registering or signing up, it is made clear, in plain English that by doing so, you have read, acknowledged and agreed to the terms and conditions and this privacy policy, which governs how your information will be processed, and that consent upon registration to receive marketing communications from RH websites.

You may change your preferences at any time via the “Unsubscribe” pages once you are registered.

Third-party providers are able to send you communications via post or telephone only until such time as you exercise your right to opt out of receiving such communications. However please be aware that marketing campaigns are often planned well in advance, so your changes will be accepted immediately, but may not be effective immediately.

In addition, Website Sponsors have their own privacy policies and some have their own opt-in statements. It is strongly recommended that you read and understand this information.

You can unsubscribe or opt out from any communications from our scheme or any third-party brand at any time as indicated above, but you may also wish to consider the following for a more general Opt-Out.

Postal Contact You can withdraw your consent for postal marketing from anyone by adding your details to the Mail Preference Service. For more details please go to www.mpsonline.org.uk

SMS (text message) Contact You can unsubscribe from receiving SMS marketing communications from any individual third-party by using the instructions in any email communication such third-party sends you (usually an 'unsubscribe' or 'STOP' link).

Telephone calls To withdraw your consent for live or automated calls from anyone, you can add your name to the Telephone Preference Service which is maintained at this website address:www.tpsonline.org.uk

Social Media: You can configure your advertising preferences on social media such as Facebook, Twitter, Instagram or Pinterest by accessing your settings or preference options on the relevant platform.

Data Safety Outside the European Union: You should be aware that some external data processors may be based outside the European Union, whose laws provide a different standard of protection than that provided under English law. We will not release your data to a non-EU country processor without performing proper due diligence as to the standards of data protection within the specified country and proof of compliance with the standards of the UK Data Protection Act 1998 and other relevant legislation. Such requirements will be part of a formal and legally binding Data Processing agreement.

Security and Storage of Your personal data: We store all data collected in an encrypted environment and only for as long as is necessary However, despite our best efforts the Internet is not 100% secure and we cannot guarantee the security of any information you send to us via the Internet. We will not be responsible for any loss or damage you or others may suffer as a result of the loss of confidentiality of such information.

We automatically collect your IP address and record the web page from which you originated if you are using the service’s website.

Cookies are used to increase your security, not infringe on your privacy. Cookies are needed to monitor, facilitate, administer and optimise the website and service for users and to earmark any possible technical issues that may arise within the website or the service. We may use your IP address to help identify you, tend to any difficulties and to gather demographic and profile information. We also use the 'cookies' to collect information about your online activity on our website, such as the web pages you visit, the links you click, and the searches you conduct on our website.

Most browsers automatically accept cookies, but you can modify your web browser setting to decline cookies. If you choose to do this, you may not be able to avail yourself of some or all of the functionalities that the website or the service may offer. Please refer to our cookie policy

You may request access to, rectification and/or erasure of any personal data which we hold about you under the Data Protection Act 1998 and the GDPR.

If you believe that any information we are holding on you is incorrect or incomplete, or you would any data we may hold about you to be completely deleted, please write to or email us as soon as possible, at address below.

We will promptly endeavor to correct any information found to be incorrect.

If you have questions regarding this Privacy Policy, please contact us by following: Email - compliancemanager@rhi-ltd.co.uk or by post:

The Data Protection Officer
RH International Ltd
11 Cliffe Park Way
Bruntcliffe Road
Morley
Leeds
West Yorkshire
LS27 0RY
England, UK

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25th May 2018.